Together with you, we focus on tomorrow and the path ahead. That’s why we`ll take care of you just as well as we do for our guests. When work and personal life are in a good balance, enjoyment and growth naturally follow. Therefore, we want to know what you need to function well both at work and at home – every single day. Are you interested in the role of Staff member Reservations? If you're missing something, let us know.
You can count on us!
We will take good care of you and help you to:
Stay vital
By raising awareness and actively guiding you, we help you stay physically and mentally healthy.
Keep growing
Do you want to become an expert or broaden your horizons? With education and training, we make that next step possible.
Achieve your goals
We embrace great plans, hold regular and structured conversations, and give you that extra push.
Maintain a work-life balance
We protect your work-life balance. With a healthy flow of talent, we manage workload peaks.
Maintain financial clarity
A solid financial plan brings peace of mind. If you get stuck, we offer perspective with clarity and solutions. |
What`s in it for you?
- Lease a bike plan.
- Take part in the vitality program including sports/yoga classes, relaxation sessions, nutrition plans, and development plans.
- Complimentary participation in coaching and vitality programs.
- Development programs and sustainable employability.
- Discount on room stays, restaurants, and wellness.
- An attractive gross salary between €2298.64 and €2858.07, based on your experience and education, for a 38-hour workweek.
- 25 vacation days and compensation for working on public holidays.
- 8% holiday allowance.
- Travel cost reimbursement, depending on the distance.
What will you be doing?
As a staff member of the Reservations department, your duties consist of:
- Processing reservations made in our reservation system Infor
- Taking and confirming telephone/email reservations and requests;
- Up and cross selling through features and benefits method;
- Handling daily mail traffic;
- Checking upcoming reservations with regard to correctness;
- Sending quotes for individual reservations up to 15 rooms;
- Creating gift vouchers;
- Managing reservations for activities taking place at the hotel;
- Managing guest profiles and assigning VIP statuses;
- Taking restaurant reservations
Your profile
We are looking for a colleague who:
- At least has a MBO working and thinking level.
- Has experience in a similar position.
- Is hospitable, representative and good in dealing with guests and colleagues.
- Is flexible in working hours, including weekends.
- Accurate, motivated and not afraid of challenges.
- Can work independently and is stress-resistant.
- Fluent in Dutch and English, and preferably German.
- Good command of MS Word and Outlook.